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Why does the True Food Network ask for my information?

In order to participate in some activities, you might be asked to provide some personal information. This could be in connection with any one or combination of the following:

    * Sending personalized faxes or email messages in an online action
    * Subscription to True Food Network email newsletters or action alerts
    * Content submissions, comments, voting, community postings
      (i.e., forums or bulletin boards)

What information does the True Food Network collect?

We do not collect personal information from our visitors other than what is supplied to us on a voluntary basis.

The True Food Network analyzes our website logs to constantly improve the value of the content available on our website. Information in our website logs is not personally identifiable, and we make no attempt to link that information with the individuals that actually browse the site. These logs allow us to identify trends, such as the time of day our site receives the most visitors, the day of the week and/or month our site receives the most visitors, and what sections of the site are most and least popular with our visitors.

How will the True Food Network use the information I provide?

We will always explain the extent of its use at the time you are asked to provide personal information. If you do not want this information to be collected or used by us for these purposes, you can simply "opt out." Under certain circumstances, opting out may prevent your participation in activities for which personal information is needed, such as the shipment of requested items, participation in online actions, or subscription to email newsletters.

The True Food Network will never trade, sell, or rent any information belonging to members.

How do I know my credit card information is secure?

The True Food Network uses secure server software (SSL) that is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of an unauthorized charge to your credit card you must:

write to the creditor at the address given for "billing inquiries," not the address for sending your payments, and include your name, address, account number and a description of the billing error,

send your letter so that it reaches the creditor within 60 days after the first bill containing the error was mailed to you.

Information you provide in connection with online actions cannot be changed once you have chosen to send your message. Online actions such as faxes and emails are performed automatically and immediately. If your information changes and you wish to participate in another online action, simply use your updated information when taking part in the new action.

What do I do if I have questions that aren't answered here?

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may contact:

True Food Webmaster
webmaster@truefoodnow.org

Disclaimer

Our site may contain links to other sites which are not managed or maintained by the True Food Network. The inclusion of a link to another site from the True Food Network does not imply any endorsement of that site's privacy policies, practices, or content.





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